Effective date: 1st April 2023

Thank you for visiting and shopping at Parts of Canada Ltd. The following terms and conditions constitute our Shipping Policy, which is designed to ensure a smooth and efficient delivery process for your orders.

  1. Order Processing Time and Delivery

Parts of Canada Ltd understand the importance of timely delivery for your orders. All orders are processed within the standard turnaround time, and the total delivery time is calculated as Processing Time + Delivery Time. Please note that Parts of Canada Ltd cannot guarantee delivery times beyond the carrier's capabilities.

  1. Cancellation and Restocking Fees

Orders cannot be canceled once placed. A cancellation fee of 25% will be applied to any order that is canceled or modified after being placed. Processed orders cannot be cancelled.

  1. Estimated Delivery Date

The estimated delivery date for your order will be provided in the Confirmation Email sent within 48 hours after receiving your order confirmation email. This date is an estimate only and is not guaranteed.

  1. Partial Deliveries

Parts of Canada Ltd reserves the right to deliver your products in installments.

  1. Tracking Information

Every order receives a tracking number before it leaves our facility. You can track the progress of your package from the time it leaves our door until it reaches your destination.

  1. Standard/Regular Delivery

Our Standard/Regular Delivery takes 3-9 business days, depending on your order and item location. Shipping options for your order will be displayed at checkout.

  1. Carrier Responsibility

Parts of Canada Ltd is not responsible for items lost or damaged during shipping. In case of loss or damage, please lodge a formal investigation with the carrier company. If you choose not to ship your items with tracking or signature confirmation, and your items are lost or damaged, you will not be reimbursed for the loss. The carrier company will be your main contact for addressing any loss or damage that occurs during shipping.

  1. Shipment Confirmation

You will receive a shipment confirmation email once your order has shipped. Please allow up to 48 hours to receive this confirmation.

  1. Customs, Duties, and Taxes

Parts of Canada Ltd is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (tariffs, taxes, etc.).

  1. Contact Us

Thank you for choosing Parts of Canada Ltd!

CALGARY, AB: 7070e Farrell Rd SE Calgary, AB, T2H 0T2