Complaint and Returns Forms

Damaged Part

Replacement part that has been received with visible damage ie: cracked, dented, piece broken.
(Customer Care Team will advise if part is required to be returned)

Defective Part

Part that has been installed and failed.
(Customer Care Team will advise if part is required to be returned)

Missing Some Part or Short Shipped

Part shows as shipped in shipping column on packing slip but not received.

Parts No Longer Required

Received part no longer required.
(Request return tag $14.99 freight charge applies)
Note: Additional charges will be applied for oversized items.

Received Wrong Part

Part received not as ordered.
(Customer Care Team will advise if part is required to be returned)